Smart technologies such as artificial intelligence, the Internet of Things, and other cyber-physical systems are often associated to Industry 4.0 given their potential for transforming current manufacturing and industrial practices. This paper provides insights on the factors that need more attention from smart city administrators to improve residents’ engagement and enhance the dimension of smart people. In turn, the intention to seek information is the key factor that affects the residents' intention to share information on the smart cities platforms and on their online social network. The survey data were analyzed using structural equation modeling (SEM), and the results showed that social factors (sense of belonging and seeking reputations) have dominant roles in determining residents' intention to seek information on smart city platforms. We used a quantitative approach by conducting surveys in 8 smart cities in Indonesia, with a total number of 1161 respondents. The aim of this study was to investigate the factors that affect the seeking and sharing of information on the smart city digital platform. For this purpose, smart cities in Indonesia have developed digital platforms (internet websites and mobile applications) to disseminate the cities' programs and information and to facilitate the sharing of information among its residents. One dimension of a smart city, i.e., smart people/society, suggests that a smart city requires high quality social interactions and social relationships that help cities to connect with their residents as well as the outside world. Smart city initiatives are considered as the solutions for urban problems. Moreover, we collected several findings useful for future design challenges in the same area, as shown in the final redesign of the proposed application. Results from this evaluation phase confirm the positive impact that EN application have for both operators’ and citizens’ perspective. For the theoretical part, we have interviewed some emergency experts for collecting their opinions about the utility of the proposed solution. In the practical part, we have simulated a traffic accident as closely as possible to a real scenario, with a victim lying on the ground near a car in the middle of a street. The evaluation consists of a practical and a theoretical part. For this purpose we have exploited the basic sensors of modern mobile devices and the users’ aptitude for using them. Based on a study of relevant existent contributions in this area and our personal direct experience in developing and evaluating emergency management solutions, our aim is to propose several findings about how to design effective and efficient mobile emergency notification applications. In this paper, we present a practical study about this kind of applications for identifying both limitations and common features. For these reasons, emergency organizations and small and medium enterprises have demonstrated a growing interest in developing smart applications for reporting any exceptional circumstances. Indeed, modern mobile devices embed several sensors such as GPS receivers, Wi-Fi, accelerometers or cameras that can transform users into well-equipped human sensors. Moreover, thanks to the current technological evolution people are able to quickly and easily gather rich information and transmit it through different communication channels. As witnesses to a crisis, they initially can share updated and detailed information about what is going on. When an emergency occurs, citizens can be a helpful support for the operation centers involved in the response activities.
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